Módulo CRM Customizing SAP CRM & SAP C4C

05/07/2015

Modulo CRM

Filed under: — cjsgoulart @ 5:24 AM

Objective

The Blog CRM Module was created to help SAP CRM, SAP Hybris C4C & SalesForce Consultants to get more of CRM features, before ask for development activities. So, I really hope you enjoy reading my articles.

Contacts :

E-mail : claudio.goulart@modulocrm.com.br

CellPhone : +55 (011) 9 8710 5635

linkedin : https://www.linkedin.com/in/cgoulart/

skype id : claudio_goulart

Important: If you want get every new article, register on ModuloCRM site & Check the field “. I will send it by email to you!!

Professional Experience

Cláudio Goulart has been working since 1992 with the implementation of corporate solutions. Since 1999, he began his career with CRM deployments, with the most widely used Market Suites such as Vantive, PeopleSoft and Siebel. And since 2008, it has been active with SAP CRM, Hybris, SalesForce and On Premise and Cloud Systems Integration.

Specialist in evaluation, process definition, and adherence of customer needs to SAP On Premise and Cloud solutions.

Extensive knowledge in implementations of SAP and Hybris solutions in the areas of Call Center, Services, Marketing and Sales.

Experienced integrator of SAP on Premise Solutions (ECC and CRM) and SAP Hybris Cloud for Customer (C4C), using SAP Hana Connection Integration, SAP PI / PO and SOA Architecture.

Idiom
English
Spanish
Portuguese (Native)

Certification
SalesForce Administration (Certified id: 17325625)
SIEBEL 8.0 CRM (Certified Id: RC4LAM51FF)
Microsoft Certified Professional Implementing/Design in SQL Server

Industry Solutions
Loyalty Management
Trade Promotion Management
IS Media
IS Utilities
Goods
Telecom
Mining

Salesforce
Salesforce – Administration
Sales & Services Process Definition
Data Migration
Cloud system Integration with SAP and Non-SAP Environment

SAP CRM On Premise
Interaction Center
URA/CTI (Avaya, Altitude, Alcatel) Integration
Services
Sales
Marketing
Middleware
Partner Channel
TPM (Trade Promotion)
SAP / SOA
SAP On Premise / Hybris Integration

SAP Hybris Cloud for Customer (C4C)
C4C – Services
C4C – Marketing
C4C – Sales
C4C – Analytics (Customer Insight) & Reports
C4C – SAP CRM/ECC/C4C Integration
C4C – SAP PI
C4C – Cloud Application Studio

SAP Hybris Marketing
Marketing

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