SAP CDC – Gigya – Sending user’s Portal activities to the Google Tag Manager (GTM)

Description
Consider this, we have a Portal X, integrated with SAP CIAM, and all authorization processes are OK. The customer would like to track the user’s activities on Portal X, That can be done, using the integration with Google Tag Manager.
The objective of this article is to give solid information on how to integrate the SAP CIAM authorization with Google Tag Manager

I hope you enjoy it!!

Article: Click on this link to watch the video

Integrating SAP CDC-Gigya (Customer Data Cloud) with WhatsApp using REST-APIs

Contextualization
During Customer Service using WhatsApp as a platform, the customer must execute many activities. Some of them require a user´s authentication.
That´s why SAP CDC-Gigya provides secure user authentication using OTP Code sending email or SMS to the customers.

In this video, I will provide the REST-API existents on SAP CIAM-Gigya to authenticate the users securely.

I hope you enjoy it!!

Article: Click here to watch the video

SAP Customer Data Cloud – Using Biometric Authentication to enrich the user’s security

Description
Today more and more Biometric Authentication is used to prevent unauthorized users access a website, e-commerce, Online Banking, etc.
SAP CIAM integrated with Fido Alliance is the response to give high security to your Platform.
In this article, I will demonstrate how CIAM and Biometric Recognition work together to enrich security.

I hope you enjoy it!!

Article: What the video Biometric Authentication

SAP Customer Data Cloud – Configuring Progressive Data

Brief Description

During the customer registration, it´s required to fill in data to complete the customer profile. However, to request 30 fields just once it´s asking too much from the new users. Then, that´s because the functionality Progressive Data was created in SAP CDC.
The progressive data will ask for a group of data at the moment of registration, after the first login the system will ask for another group of data, and the second login the system will ask for another group. That process will continue until we have the user profile completed.
This document handles exactly how to configure that scenario under SAP Customer Data Cloud (CDC)
I hope you enjoy it!!

Content

  1. Article
    1.1. Description
    1.2. Data Structure
    1.3. Configuring Flow Builder
    1.4. User Registration
    1.5. User Login & Progressive Data

Article: Click here to view the article

Integrating SAP CDC-Gigya (Customer Data Cloud) with SAP Emarsys using the new SAP´s connector

The objective of this document is to provide knowledge enough to integrate the
SAP CDC (Customer Data Cloud) and SAP Emarsys. That integration of the SAP CIAM platform
and the Marketing solution allows the synchronization of data structure and data record as well.

I hope you enjoy it!!

Content

  1. Customization
    1.1. Definition
    1.2. Overview
    1.3. Creating the connection between SAP CDC and Emarsys
    1.4. Creating a field in SAP CDC
    1.5. Accessing SAP Emarsys
    1.6. Evaluating the Configuration

Article: SAP CDC (Customer Data Cloud) integrated with SAP Emarsys

SAP CDC – Gigya – Using Single-Sign-On in multiples Sites

Brief Description
Imagine that your company has different Web Sites, to sell different kinds of products. BUT the company wants to share the Customer Identification among those sites.
Would be nice, the customer to log into Web Site 1, and if he or she navigates to Web Site 2,3,4,5, the customer doesn’t need to be logging in again and again. Sounds good, isn’t it?
That´s What I will talk about in this document, how to share the same Customer Identification into different Web Sites.


I hope you enjoy it!!

Content

  1. Article
    1.1. Description
    1.2. Configuring the CDC Sites
    1.3. Checking SAP CDC´s Database
    1.4. Testing the SSO among the Company Sites
    1.5. Navigating through Sites
    1.6. Checking the Sites Configuration and Identity Access
    1.7. Using JavaScript to check the User Connection

Article: SAP CDC – Gigya – Using Single-Sign-On in multiples Sites

SAP CDC – Gigya – Reinforcing your security using reCAPTCHA

Brief Description
As you probably know, SAP CDC – Gigya is SAP´s Customer Identification Solution.
Inside of this solution, there are many functionalities to reinforce the security of your system
and establish a security platform for your Employees and Customers.
In this document, I will talk about what reCAPTCHA is and how to implement it on SAP CDC – Gigya.
I hope you enjoy it!!

Content

  1. Article
    1.1. Description
    1.2. Captcha Provider
    1.3. Configuring Google reCAPTCHA
    1.4. Configuring reCAPTCHA on SAP CDC-Gigya
    1.5. Configuring the object reCAPTCHA into the Screen-Sets
    1.6. Configuring the Risk Based Authentication (RBA) to trigger the reCAPTCHA
    1.7. Testing the Google reCAPTCHA into the SAP CDC-Gigya

Article: SAP CDC – Gigya – Reinforcing your security using reCAPTCHA

SAP CDC / Gigya Improving Customer Identity Security using RBA (Risk-Based Authentication)

Brief Description
This document has the objective to exemplify how SAP CDC/Gigya improve Customer Identity Security using RBA (Risk-Based Authentication).
The RBA is a layer of account security that can prevent malicious attacks and hacking attempts on your site.

I hope you enjoy it!!

Content

  1. Customization
    1.1. Description
    1.2. Customizing
    1.3. Checking the Identity Access
    1.4. Registering a new User into your Web Site (Computer)
    1.5. Checking the Account Activation (Email)
    1.6. Accessing the Web Site from a different device (Mobile)

Article: SAP CDC Gigya – Improving Customer Identity Security using RBA (Risk-Based Authentication)