SAP CDP (Customer Data Platform) – Using Rest API to Search and retrieve data from CDP

Overview
The SAP CDP (Customer Data Platform) was designed to unify customer data from different sources.

In that article, I will describe step by step how to allow external platforms to extract information
from SAP CDP (Customer Data Platform) using REST API and SQL.

Article: Click here to watch the video

Integrating SAP CDC-Gigya (Customer Data Cloud) with WhatsApp using REST-APIs

Contextualization
During Customer Service using WhatsApp as a platform, the customer must execute many activities. Some of them require a user´s authentication.
That´s why SAP CDC-Gigya provides secure user authentication using OTP Code sending email or SMS to the customers.

In this video, I will provide the REST-API existents on SAP CIAM-Gigya to authenticate the users securely.

I hope you enjoy it!!

Article: Click here to watch the video

SAP Customer Data Cloud – Using Biometric Authentication to enrich the user’s security

Description
Today more and more Biometric Authentication is used to prevent unauthorized users access a website, e-commerce, Online Banking, etc.
SAP CIAM integrated with Fido Alliance is the response to give high security to your Platform.
In this article, I will demonstrate how CIAM and Biometric Recognition work together to enrich security.

I hope you enjoy it!!

Article: What the video Biometric Authentication