Category: Sales

SAP C4hana(C4C) and ERP – Assigning the same sales group to multiple sales offices

. Integração On Premise • Sales • SAP Cloud for Customer - Techie by Claudio Goulart . Leave a comment

I have done many projects using the platform SAP C4hana, SAP ECC and SAP S4hana and the integration is always a hard challenge.

During those projects, I have facing many problems with Sales Organization replication.

In SAP ERP it is possible to assign the same sales group to multiple sales offices. Or worse, the same sales office to multiple sales organizations.

Considering that scenario in SAP C4hana-C4C, the standard replication is not possible.

The objective of this document is to provide a workaround to this problem without enhancement in C4C or ERP or less impact on the CRM processes.

Content

  1. Customization
    1.1. Overview
    1.2. Uploading the Sales Organization (Partial) into SAP C4hana
    1.3. Adjusting the Sales Organization in SAP C4hana – C4C
    1.4. Adjusting the Sales Organization in Cloud Platform Integration

Article: https://www.modulocrm.com.br/wp-content/uploads/2020/03/SAP-C4hanaC4C-and-ERP-Assigning-the-same-sales-group-to-multiple-sales-offices.pdf

SAP Hybris C4C – Data Access Restrictions using Sales Territory

. Sales • SAP Cloud for Customer • Tips by Claudio Goulart . 2 Comments

On this article the subject will be Data Restrictions using Sales Territories on SAP C4C. This feature is quite useful to Sales Solutions to implement data segregations, allowing the Sales Reps view only their Customers.

Content
1. Customization
1.1. Description
1.2. Sales Territory definition
1.3. Configuring Business Role and Territories
1.4. Setting Users as Sales Employee from Territories
1.5. Testing Data Restriction

Article: SAP Hybris C4C – Data Access Restrictions using Sales Territory