SAP C4hana(C4C) and ERP – Assigning the same sales group to multiple sales offices

I have done many projects using the platform SAP C4hana, SAP ECC and SAP S4hana and the integration is always a hard challenge.

During those projects, I have facing many problems with Sales Organization replication.

In SAP ERP it is possible to assign the same sales group to multiple sales offices. Or worse, the same sales office to multiple sales organizations.

Considering that scenario in SAP C4hana-C4C, the standard replication is not possible.

The objective of this document is to provide a workaround to this problem without enhancement in C4C or ERP or less impact on the CRM processes.

Content

  1. Customization
    1.1. Overview
    1.2. Uploading the Sales Organization (Partial) into SAP C4hana
    1.3. Adjusting the Sales Organization in SAP C4hana – C4C
    1.4. Adjusting the Sales Organization in Cloud Platform Integration

Article: http://www.modulocrm.com.br/wp-content/uploads/2020/03/SAP-C4hanaC4C-and-ERP-Assigning-the-same-sales-group-to-multiple-sales-offices.pdf