Módulo CRM Customizing SAP CRM & SAP C4C

05/16/2017

SAP Hybris C4C vs SalesForce CRM

Filed under: SalesForce,SAP Cloud for Customer — Tags: , , , , — cjsgoulart @ 2:24 PM

Hi Guys,

From now on, the CRM Module Site will also talk about SalesForce, as well as some differences between SAP Hybrys C4C and the SalesForce CRM.

Regards

Cláudio Goulart

 

04/14/2017

SAP Hybris C4C – Cloud Application Studio Using automatic Notification with Z Buziness Object

Filed under: SAP Cloud for Customer - Techie — Tags: , , , , , , — cjsgoulart @ 10:24 PM

This article will address the Automatic Notification using Cloud Application Studio on Z Business Object

Content
1. Customization
1.1. Description
1.2. Creating a Business Object
1.3. Enabling Notification Rule for Z Business Object
1.4. Deploying our Solution
1.5. Available the Solutions on Hybris C4C
1.6. Configuring the Notification Process
1.7. Testing the Notification

Article: SAP Hybris C4C – Cloud Application Studio Using automatic Notification with Z Buziness Object

 

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04/11/2017

SAP Hybris C4C – Cloud Application Studio Accessing External DataBase (Microsoft Access and Sql Server)

Filed under: SAP Cloud for Customer - Techie — Tags: , , , , , , — cjsgoulart @ 1:41 PM

During a Project Implementation, there are many areas and people responsible for Sales, Services, Integration and Migration Data. And of course, as a good Migration Consultant, you must understand how the legacy data works. And to do it, is very important access of legacy Data Base. Today we got plenty of software to access database, however, it is necessary software license, that your customer not necessary want to or must make it available to you.

That’s my point!!

SAP Cloud Application Studio has a feature to help you out, and give a way to access External Database as Microsoft Access, Microsoft SQL Server, Oracle and more. What is amazing, no software license.
Content
1. Customization
1.1. Description
1.2. Legacy Database
1.3. Connecting to External Database
1.4. Exploring External Database

Article: SAP Hybris C4C – Cloud Application Studio Accessing External DataBase (Access, Sql Server and more)

 

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04/09/2017

SAP Hybris C4C – Cloud Application Studio Using Approval Process in Z Buziness Object

Filed under: SAP Cloud for Customer - Techie — Tags: , , , , , — cjsgoulart @ 7:37 PM

This article discusses the approval process implemented through SAP Cloud Application Studio.
In this document, describe all steps of creating the approval process on a Z business object.

Content
1. Customization
1.1. Description
1.2. Creating a Business Object
1.3. Creating Approval Process
1.4. Creating Screens
1.5. Assigned Objects on WCView
1.6. Creating BAC elements and deploy our Solution
1.7. Enabling Solution
1.8. Permissions of Business Object
1.9. Defining the condition of Approval Process
1.10. Testing
1.11. Tips: Code generated automatically for Approval Process

Article : SAP Hybris C4C – Cloud Application Studio Using Approval Process in Z Buziness Object

 

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04/03/2017

SAP Hybris C4C – Cloud Application Studio – Creating Relationship and Dependency of 2 fields

This article will address the dependency of 2 fields, the second field will be fed depending of first one. And this allowing us to create a direct relationship between those fields, allowing the users only to select right data on user screen without a line of code.

Content
1. Customization
1.1. Description
1.2. Creating Business Configuration Objects (BCO)
1.3. Creating Business Object
1.4. Adjusting some Details on Business Object Screen
1.5. Making our configuration available on Implementation Projects
1.6. Granting access of Business Object to Users
1.7. Testing

Article : SAP Hybris C4C – Cloud Application Studio Using Dynamic Fields

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03/28/2017

SAP Hybris C4C – Using Mass Data Run in Cloud Application Studio to periodically interact with Business Objects standard or not

Filed under: SAP Cloud for Customer - Techie — Tags: , , , , , — cjsgoulart @ 6:27 PM

On this article, I will talk about Mass Data Run implemented in Cloud Application Studio. Mass Data Run is a C4C Feature, that allow create JOBs to apply in Business Objects, standard or not, to query and update data, considering a great logic complexity.

In our article, I will create a simple Business Object, and a method used to update data on this new BO. And then create a Mass Data Run to execute this method periodically.

It will be a simple example; however, the usability is huge.
Content
1. Customization
1.1. Description
1.2. Creating Code List
1.3. Creating Business Object
1.4. Creating Scripts Files
1.5. Creating Query
1.6. Defining the logic to be executed by Mass Data Run on ABSL Script
1.7. Creating Mass Data Run
1.8. Granting access of our Business Object
1.9. Testing Mass Data Run

Article: SAP Hybris C4C – Cloud Aplication Studio using Mass Data Run

 

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03/27/2017

SAP Hybris C4C – Cloud Aplication Studio using Modal Screen

Filed under: SAP Cloud for Customer,SAP Cloud for Customer - Techie — Tags: , , , , , — cjsgoulart @ 6:55 PM

On this article, I will talk about Modal Screen used in Cloud Application Studio. In our document, I will create a simple Business Object, with some fields, and among them a transient field, which will be used to call a web service, or give some intelligence to our example. Remember that, that transient field will be present in a Modal Screen and it not be save on our record.

Content
1. Customization
1.1. Description
1.2. Creating a Code List
1.3. Creating a Business Object
1.4. Creating Modal Screen
1.5. Creating an Action to call the Modal Screen
1.6. Testing the Modal Dialog Screen

Article: SAP Hybris C4C – Cloud Aplication Studio using Modal Screen

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03/24/2017

SAP Hybris C4C – Using Internal Communication to Replicate Data to differents instances of Business Object

Filed under: SAP Cloud for Customer - Techie — Tags: , , , — cjsgoulart @ 2:06 PM

On this article, I will talk about internal communication. This feature make possible to replicate all or partial data from a Business Object (Standard or not) to another BO without a line of code. That feature is very useful during a project, and I will give some tips, of how to used it in a real world.

Content
1. Customization
1.1. Description
1.2. Creating a Business Object Receiver
1.3. Creating Service Integration
1.4. Review all Service Integration possibilities
1.5. Testing the Internal Communication

Article: SAP Hybris C4C – Internal Communication

 

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03/17/2017

SAP Hybris C4C – Using Business Configuration Object into Project Implementation

On this article, I will talk about parameter storage in cloud used to make the corporative decisions more flexible. During every I.T. Project, is requested to Consultants make things more flexible, considering change of processes in the future.

In SAP Hybris C4C, there is a specific location to determine all parameters and system configuration. I am talk about “BUSINESS CONFIGURATION”, where every C4C configuration is located.

Following the same directrix of SAP Hybris C4C, I will create a Business Configuration and make it available in same place, “BUSINESS CONFIGURATION”, keeping your solutions parameters in the right place.
Content
1. Customization
1.1. Description
1.2. Creating Business Configuration Object
1.3. Creating Business Configuration Set
1.4. Creating Business Configuration View
1.5. Editing the Business Configuration View
1.6. Creating BAC Elements
1.7. Enabling the parameter on Implementation Project
1.8. Testing the configuration

Article : SAP Hybris C4C – Using Business Configuration Object in Project Implementation

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03/08/2017

SAP Hybris C4C – Data Access Restrictions using Sales Territory

Filed under: Sales,SAP Cloud for Customer,Tips — Tags: , , , , , , — cjsgoulart @ 2:30 PM

On this article the subject will be Data Restrictions using Sales Territories on SAP C4C. This feature is quite useful to Sales Solutions to implement data segregations, allowing the Sales Reps view only their Customers.

Content
1. Customization
1.1. Description
1.2. Sales Territory definition
1.3. Configuring Business Role and Territories
1.4. Setting Users as Sales Employee from Territories
1.5. Testing Data Restriction

Article: SAP Hybris C4C – Data Access Restrictions using Sales Territory

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