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SAP Hybris C4C – Service Level Agreement (SLA)

Filed under: SAP Cloud for Customer,Serviços,Tips — Tags: , , , , — cjsgoulart @ 1:04 PM

The objective of this article is talk about the Service Level Agreement (SLA) on Business Object Ticket. It´s quite simple and of course every C4C project you will use it.

1. Customization
1.1. Description
1.2. Creating Service Level
1.3. Service Level Determination
1.4. Testing
1.5. Maintain the Service Level Agreement (Tips & Tricks)
1.6. Maintain the Working Day Calendar (Tips & Tricks)

Article : SAP Hybris C4C – Service Level Agreement (SLA)



  1. Keep this going please, great job!

    Comment by reviews — 06/02/2017 @ 1:12 AM

  2. Nice post. I learn something totally new and challenging on sites I stumbleupon everyday. It’s always interesting to read through articles from other authors and use something from other sites.

    Comment by http://dealdashelite.com — 07/12/2017 @ 11:09 PM

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